The Importance of Empathy

Simon Sinek succinctly captures many leadership challenges faced today in his talk on Empathy and Perspective. This is an even greater challenge in the Technology Industry!

A few points that resonate:

• 1:30 — Taking care of people in our charge, not being in charge
• 7:32 — What Empathy looks like (or not)
• 9:40 — The devastating effects of layoffs on trust
• 10:40 — Fear and why it is so insidious (Fear and Empathy are further explored in Activator: Design Thinking for Success in Tech)
• 12:20 — We are the common factor in our failed relationships (see also Leadership and Self Deception)
• 14:38 — Perspective — The Finite game vs the Infinite game
• 16:40 — There is no winning in the game of business! (the infinite game cannot be won)

I have further discussed Empathy in the article on Women in STEM: The Courage of Being Different.

—

Originally from Surfing the Cloud